Customer Care

Providing warranty service for a new home is more complicated than for other products. When you purchased your home, you actually purchased hundreds of items and the work of 35 to 50 independent trade partners. With so many details and people involved, a planned system is essential. 

Our warranty service system is designed based on your written report of nonemergency items. This provides you with the maximum protection and allows us to operate efficiently, thereby providing faster service to all homeowners.

To learn more about our warranty program, please refer to your Homeowner Manual, Section 8: Caring for your home.

Fill out the form below to schedule your Warranty Specialist for an in-home evaluation: