We're Here To Help

For more than 75 years, the Jackson family has helped thousands of people through the buying and building process by listening carefully to their desires and needs, and providing guidance along the way.

SUBMIT A REQUEST

Customer Care

Our warranty program has you covered! At JC Jackson Homes, customer satisfaction is our top priority. We are committed to ensuring that you are completely satisfied with your new home. That's why every home we build comes with a 1-year complete Home Warranty, offering you peace of mind and confidence in your investment. We proudly provide you with a dedicated New Home Warranty Specialist who provides a 30-day and 11-month check in. JC Jackson Homes is here to support you every step of the way! Please complete the Warranty Request Form and our dedicated Warranty Administrator will contact you regarding your concerns.

Warranty Request

Please use the form below to submit your warranty service request. We will contact you by phone or email once we receive your request. In case of emergency, please contact the appropriate vendor listed on your warranty magnet you received at your orientation.